A webtoon in one long scroll

No Hello

In chat, don’t send a “hello” and wait for a reply. Say hello and ask your question in the same message.

Sloane and Élodie, a whole day apartSloane waves from a sunny morning on the left. On the right, under the moon, Élodie looks worried. A long dotted line of hours stretches between them.

House rule: in this comic, scrolling is time. Mind the gaps.

Episode 1 The lonely “hi”

  1. 9:14 AM · Sloane’s desk

    Sloane · 9:14 AM hi

    Sloane’s desk, 9:14 AMSloane, a quick-thinking product designer with a black asymmetric bob, a small septum ring and a chocolate corduroy jacket over a white tee, taps Enter with a flourish. Their whole message is “hi”.tap!

  2. 11 seconds later

    9:14 AM · Élodie’s desk

    Élodie · 9:14 AM hi! what’s up?

    Élodie’s desk, 9:14 AMÉlodie, a precise technical writer with a chestnut bob, a blunt fringe, pearl drop earrings and a plum turtleneck, replies right away with a big smile. Her coffee is steaming and the morning sun is in the window.

Élodie waits for the actual question. Keep scrolling: here, scrolling is waiting.
Skip ahead 10 hours, 33 minutes

  1. 9:15 AM Sloane is typing 9:16 AM Sloane stopped typing.
  2. 10:15 AM …still nothing.
  3. 11:02 AM

    Élodie thinks: Are they okay? Is it bad news? Is it about my code?

    Élodie, worried
  4. 12:30 PM Lunch, eaten at the desk. Just in case. 🥪
  5. 2:15 PM

    Élodie thinks: Wait. Did I break production?

    Élodie, alarmed
  6. 3:40 PM Sloane is typing 3:41 PM Sloane stopped typing. Again.
  7. 5:30 PM Everyone else heads home. 👋
  8. 6:52 PM Sunset. The coffee has grown a skin.
  9. 7:30 PM The moon clocks in for its shift. 🌙

  1. 7:48 PM · One foot out the door

    Sloane · 7:48 PM hey, which room is the 10am design review in?

    Élodie’s desk, 7:48 PMNight. Élodie is about to head home when her laptop goes DING. One eye twitches. Her coffee went cold hours ago. DING!

  2. 1 minute later

    7:49 PM

    Élodie · 7:49 PM Room 4. It was at 10. This morning.

    Élodie, close upA close-up of Élodie, lit by her laptop screen. Her expression is completely flat.

  3. Meanwhile

    7:49 PM · Sloane’s couch

    Sloane · 7:49 PM oh.

    Sloane’s couch, 7:49 PMAt home on their couch, Sloane stares at their phone with wide eyes and a bead of sweat. They have just learned they missed the meeting they were asking about.

End of Episode 1

  • Time to an answer: 10 h 35 min
  • The 10 AM meeting: missed
  • Coffee: stone cold

Episode 2 Take two: one message

⏪ Rewind to 9:14 AM. Same Sloane, same question.

  1. 9:14 AM · Sloane’s desk

    Sloane · 9:14 AM Hi Élodie! Which room is the 10am design review in? It’s not on the invite.

    Sloane’s desk, 9:14 AM, take twoSame morning, same Sloane. This time they type their greeting and their whole question before pressing Enter.tap tap tap

  2. 1 minute later

    9:15 AM · Élodie’s desk

    Élodie · 9:15 AM Morning! Room 4, the one with the wobbly chair. See you there!

    Élodie’s desk, 9:15 AMÉlodie reads the whole question, answers it in one go and beams. Her coffee is still steaming.

  3. 45 minutes later

    10:00 AM · Room 4

    Sloane: Made it! And yes, the chair wobbles.

    Élodie: Told you. Coffee’s still hot, too.

    Room 4, 10:00 AMSloane and Élodie sit side by side at the meeting table, both grinning. Sloane’s chair wobbles. Élodie raises her still-steaming coffee. Everyone is on time. 4 wobble

End of Episode 2

  • Time to an answer: 1 minute
  • The 10 AM meeting: made it
  • Coffee: still hot

The plain version

Chat is built for replying whenever there’s a free moment. But a message that only says “hi” can’t be answered yet. The other person says hi back, then waits for the real message, often wondering if something is wrong. Sometimes the question shows up a minute later. Sometimes it shows up after the meeting it was about.

So greet and ask in the same message. It’s just as warm, and they can reply the moment they see it, even if you’ve wandered off to lunch.

Don’t leave a cliffhanger

  1. Sloane · 9:14 AM hi
  2. Élodie · 9:14 AM hi! what’s up?
  3. 10 hours, 34 minutes of suspense
  4. Sloane · 7:48 PM hey, which room is the 10am design review in?
  5. Élodie · 7:49 PM Room 4. It was at 10.

Answered after 10 hours, 35 minutes, one meeting too late.

Do send it all at once

  1. Sloane · 9:14 AM Hi Élodie! Which room is the 10am design review in? It’s not on the invite.
  2. Élodie · 9:15 AM Morning! Room 4, the one with the wobbly chair. See you there!

Answered after 1 minute.

Small habits that help

  1. Greet and ask together. “Hi! Quick one: where do expense reports go?” is friendly and answerable.
  2. Bring the context. What you need, what you’ve tried, and any link or error text.
  3. Say when you need it. “No rush” or “before 3 PM, please” helps people plan their day.
  4. “Got a minute?” is a “hi” in disguise. Same cliffhanger, new outfit. Just ask.